Enterprise systems experience for businesses that need less complexity, not more.

You work directly with a hands-on builder who understands what it takes to make a system useful in the real world.

What we do

Most automation initiatives stall because they start with technology instead of a specific business problem. We start with the workflow.

BigUpshift works with owner-led businesses to identify one high-value bottleneck, make it simpler, and hand it off with documentation your team can sustain.

We don’t create dependency. By the end of an engagement, your team owns and understands what we built.

A workflow design session

Led by a practitioner, not a deck builder

I’m a technology leader with more than 25 years building and modernizing enterprise systems under real operational constraints.

I’ve led full platform replacements across ERP, CRM, eCommerce, CMS, and custom operations systems. I’ve delivered scheduling optimization and AI-driven projects, built cloud-first infrastructure on Azure and AWS, and led teams through high-growth periods and acquisitions.

Before that, I scaled a technology organization from 3 to 200+ people as the company grew from $30M to $780M, with deep hands-on experience in integrations, APIs, and systems that have to work every day.

I started BigUpshift because growing businesses deserve the same operational leverage as larger companies, without taking on a huge technology project. Every engagement ends with a working system, clear documentation, and a team that owns what was built.

LinkedIn →
Doug Swingle, founder of BigUpshift
Background 25+ years enterprise software & systems
Domains ERP, CRM, eCommerce, operations, integrations
Stack Azure, AWS, C#, Python, SQL, Power BI, APIs
Also US Air Force veteran

Principles

Outcomes over activity

We're measured by useful systems, not hours billed or slides delivered.

No black boxes

We document everything. Your team should understand and operate what we build.

Scope discipline

One workflow done well beats five workflows in progress. We start where the drag is most obvious.

Use what you have

We build around the tools your business already relies on before introducing anything new.

Find your first operational win.

Book a 30-minute call and tell us what keeps pulling you back into routine work.

Book a call

Or email: hello@bigupshift.com